From a global leader in management training-the definitive guide to improving employee engagement Retaining the best people is one of the most important-and undervalued-roles a leader performs. But executives and managers can’t do this all by themselves; they need the support from all levels of an organization. Grateful Leadership provides key strategies and proven techniques for creating an environment in which gratitude is freely expressed-a culture of acknowledgment that delivers benefits at every level of the organization, beginning with the bottom line. Judith W. Umlas is SVP of Learning Innovations at International Institute for Learning, a global corporate training company, and runs the Institute’s site, allPM.com, which serves more 100,000 project managers.
