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This book analyzes the recent discussions on the practices, issues, challenges and strategies of various public organizations and service organizations in light of the ongoing global pandemic. The book investigates how such organizations have managed to sustain the changes brought on to operations due to the new normal business environment and, in doing so, provides lessons and insights on how similar strategies could be implemented successfully in other organizations. This book would be a valuable read for policy makers, decision makers of public organizations, and scholars.
